Krystal Beach Acapulco
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1 night
1 room, 2 adults, 0 children
All properties in Acapulco
Krystal Beach Acapulco
Av Costera Miguel Alemán 163, Fracc Magallanes, Magallanes, Acapulco, Guerrero 39670, Mexico
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Amenities
Golf Course
Outdoor swimming pool
Spa
Massage Room
Fitness Room
Public parking
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be within a 10-minute walk of Papagayo Beach and Parque Papagayo. This beach resort is 0.1 mi (0.1 km) from Galerías Acapulco and 0.4 mi (0.7 km) from Condesa Beach.
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7.0/10
Cleanliness7.2
Amenities6.7
Location7.2
Service6.9
All 104 reviews
Surroundings
Airport: Acapulco International Airport
(22.2 km)
Landmarks: Candela Discotheque
(230m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Room with Ocean View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
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6
Standard King Room with Mountain View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Mountain View
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7
Standard Room, 2 Double Beds, Mountain View
2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
TV
Mountain View
Check Availability
6
Standard King Room with Ocean View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Check Availability
Guest Reviews
7.0/10
104 reviews
- Cleanliness7.2
- Amenities6.7
- Location7.2
- Service6.9
Average for similar properties in Acapulco
Review summary
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Location: Frequently praised for its convenient and central position.(based on 1 review)
Guest User
April 15, 2023
Buena ubicación, buena atención del personal, pero las instalaciones están descuidadas, sus espacios( sala de espera, albercas, camastros) son muy pequeños para la cantidad de huespedes qué alberga. Bebidas regulares. La limpieza es regular, pero por el costo, es aceptable
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Antonio VC
April 19, 2025
El hotel está remodelado y todos los trabajadores dan un excelente servicio.
En temporada alta deben hacer mayor énfasis a que los huéspedes sigan las reglas.
Hay huéspedes que no respeta reglas, apartan mesas, camastros, palapas y sillas por todo el día. Se meten a la alberca con playera, salen mojados al elevador, a la recepción, se sirven comida en exceso y no se la comen.
En mi habitación la puerta del baño rechinaba demasiado. La puerta a las escaleras también hace mucho ruido y mi habitación estaba al lado de esa puerta. Al hacer mi reserva pide no cerca del elevador y me asignaron saliendo del elevador.
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Guest User
July 29, 2025
No hay aire acondicionado, los elevadores no funcionan y no hay aire acondicionado. Mis consumos de alimentos solicité factura y es día que no las envían.
No tienen suficiente personal, pésimo servicio no recomiendo este hotel
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Steve
July 29, 2025
Ok for a short stay
Well you have to consider that they just got through to hurricanes two years ago, one of the major problems is the elevators they have four elevators but only two work half of the time and they're not fast elevators very slow, the rooms are in good condition except the air conditioners cool the room at night comfortably but in during the day no you needed a fan, the beach access was good and the pools are good and the waiter and waitress staff was excellent.
Miriam
July 26, 2025
Old property and food is not good at all, expensive and very dissapointed. I won't stay there ever again. Staff was very friendly.
Crystal
June 25, 2025
Took 45 mins to check in, only 1 person was at the front desk. The rooms did not look like in the pictures. The elevators took for ever, I believe they are broken and it’s inconvenient taking the stairs. The rooms were hot and a/c was not working. I was not pleased.
Janitzi
June 29, 2025
Everything was great I had a lovely vacation enjoy every minute I do recomend this hotel
Blanca
May 30, 2025
The hotel didnt respected the reservation about the room.we booked with 2 beds and they gave us a room with one bed my kids and me we slept in the same bed they didnt care about if we weren't comfortable .The elevators didn't work we took the stairs and it was 18 floors
Services & Amenities
Most popular amenities
Golf Course
Off-site
Outdoor swimming pool
Spa
Additional charge
Massage Room
Fitness Room
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Water Park
KTV
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Slide
Kids' Club
Babysitting Services
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Restaurant
Water Park
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, MXN$200 (approx. RUB 876.82) Daily. Reservation needed.
Public parking
Additional charge
Valet Parking
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Languages spoken
English
Spanish
Food & drink
Snack Bar
Kiosk/ Convenience Store
Bar
Room Service
Health & wellness
Spa
Additional charge
Sailing
Off-site
Golf Course
Off-site
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Body Care
Phototherapy
Activities
KTV
Water Slide
Water Park
Beach Umbrella
Public areas
No Smoking in Public Areas
Elevator
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Playground
Babysitting Services
Children's Meals Available
Kids' Club
Children's Pool
Business services
Postal Service
Multi-Function Room
Wedding Service
Meeting Room
Additional charge
Accessibility
Accessible Rooms Available
Safety & security
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MXN$400 (approx. RUB 1,753.64) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Renovated: 2009
- Number of Rooms: 394
Phone:+52-7444855050
With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be within a 10-minute walk of Papagayo Beach and Parque Papagayo. This beach resort is 0.1 mi (0.1 km) from Galerías Acapulco and 0.4 mi (0.7 km) from Condesa Beach.
Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a hot tub. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Aquamarina, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a 24-hour front desk and an elevator. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 400 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a hot tub. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Aquamarina, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a 24-hour front desk and an elevator. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 400 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What landmarks are close to Krystal Beach Acapulco?
Nearby attractions to Krystal Beach Acapulco include Candela Discotheque, only 230m from your search (straight-line distance) away.What landmarks are close to Krystal Beach Acapulco?
Does Krystal Beach Acapulco have a swimming pool?
Yes, Krystal Beach Acapulco has a pool.Does Krystal Beach Acapulco have a swimming pool?
Are pets allowed at Krystal Beach Acapulco?
No, pets are not allowed at Krystal Beach Acapulco.Are pets allowed at Krystal Beach Acapulco?
What are the check-in and check-out times at Krystal Beach Acapulco?
Check-in at Krystal Beach Acapulco is from 15:00-18:00 and check-out is by 12:00.What are the check-in and check-out times at Krystal Beach Acapulco?
Which airport is closest to Krystal Beach Acapulco?
The nearest airport is Acapulco International Airport, just about 35 mins from hotel by car (22.2 km) away.Which airport is closest to Krystal Beach Acapulco?
How much does it cost to stay at Krystal Beach Acapulco?
Prices at Krystal Beach Acapulco may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Krystal Beach Acapulco?
About This Property
| Nearest Airport | Acapulco International Airport |
|---|---|
| Distance to Airport | 22.21KM |
| Average Price From | RUB13693 |
| Hotel Star Rating | 3 |